VRM Parts & Whole

Issue/Topic: VRM Parts and Holes

Monday – Session 5 - E

Convener: =DOC

Notes-taker(s): Markus Sabadello

A. Tags for the session - technology discussed/ideas considered:

B. Discussion notes, key understandings, outstanding questions, observations, and, if appropriate to this discussion: action items, next steps:

• ProjectVRM grew out of IIW
  • Individuals should be able to control relationships under their own terms
  • Concerned with interaction with commerce and government

• User = Point of Integration
• Change the marketplace where we as customers have more to contribute

• CRM: 12$ billion business.
  • "Customers are creatures you hunt, seek, lock in, acquire, manage" = language of slavery used by the sellers of the world

• CRM Magazine: "Customer does not belong to you."
  • Change happening in CRM business!

• CRM is not gonna like VRM? VRM = reciprocal? No! Venn diagram, they are part of the same thing. Buyer and Seller both gain from it. Power to all parties.
• Advice to CRM people: Learn from it, take advantage!

• Projects: MyDex, Mine, Switchbook, Azigo, Kynetx, Banyan, etc..

• EmanciPay: For circumstances where there is not already a price, is there a way where we can say "Here is what I would like to pay" ?
  • --> Web site owners can put RDFa code on websites that points to where you can be paid
• Mechanism to determine prices on the fly
• Empowers the consumer to say "I want to pay this for that"

• Legal structure in place for VRM?No, but there is a lot of attention, e.g. in Kantara DataSharing group.

• End of phase 1 of e-commerce! (Cookies, absurdly long terms of service, giving all the rights to the seller).

• Can we have a casual relationship with vendors online? Like simply walking into a shoe store, without having to become a member etc.

• European privacy laws more friendly than American ones

• Foursquare TOS: If we're sold, your data will be one of our assets and also sold.

• William explains situation in UK: Issues around ID-Cards, centralized health records, data theft.
• UK government interested to move towards something like VRM. Times are right to propose a working community prototype where government agencies act as relying parties.

• Iain gives example: "Tell us once" program by government. Works, but is run by a government site, not in a user centric way.

• 2 important trends for VRM:
  • self tracking
  • personal informatics

• Powers are becoming more equal, abilities are increasing.

• Need code to move forward.
• Need for figuring out the legal side.

• VRM = extra money for sellers. potential additional customers that want to pay on their own terms.