VRM + CRM Part 3

From IIW

Session Topic: VRM + CRM Part 3

Thursday 4F

Convener: Nitin

Notes-taker: Joe Andrieu

Tags for the session - technology discussed/ideas considered

Capabilities Matrix http://bit.ly/vrmGrid

An invitation to do a VRM Journey Mapping from Nitin Badjatia

http://designingcx.com/

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