Real Estate Use Cases
From IIW
Session Topic: Real Estate Use Cases: Problems, Solutions, Opportunities (E.g. Aging In Place)
Wednesday 3C
Convener: Bill Wendel
Notes-taker(s): Doc Searls
Discussion notes, key understandings, outstanding questions, observations, and, if appropriate to this discussion: action items, next steps:
Setting the stage:
- The home is the major component of the built environment where we spend our time
- It has appliances that can track their life cycle information: refrigerator, heater, hot water heater, air conditioner, microwave, refrigerator, washing machine, dryer
- It has communication and mains infrastructure: electricity, phone, internet, television
- it has a very rare ownership transfer cycle, and a very long "own" cycle
- Omie, a table being developed by Customer Commons, has no "silo" and is individual-centered. We can consider the Omie as the table for the home
- If Omie was the "GUI for the connected home", imagine it set in the wall near the door
Registering devices in the home:
- Science fiction, a possible gestural language for registering devices
- Square tag could do registration via QR code
- Read write near field
- Scott Jensen (http://jenson.org/): the connected home is not just, lights to go on when I get home. Because the logic is mind boggling--is someone sleeping? who is in the bed? The permutations are mind boggling. The programming languages are currently way too simple.
- See Zada, a silo that is solving these problems
- the "aging in Place" movement, 125 4th parties or villages, who help operate the home on behalf of elderly people
- Angie's list--advertising home services
Discussion
- Appliances have a class code (barcode) not an instance code
- Bigger appliances may have the serial number expressed in a bar code
- Stealth connectivity--two stories, the Samsung TV story and the GE dishwasher story. Calling out, the Samsung TV reported all behavior by default, just because that function was built-in--Samsung was not even collecting the data.
- How do we make this less scary (that everything is connected)?
- Perhaps the data could be sent via the electric network. Electricity is great because it is daily, active.
- It could be a diagnostic tool
- User as the point of integration--the user has to put all the pieces together
- Community group could get this going--we could gamify an entire block. But community means mutual trust, there might be issues with that.
- In real estate there is an essential issue, who owns the data behind the listing? A power and manuals device could allow intent casting of a for sale offer, could even intentcast for-sale intentions years in advance. If this is under control fo the owner, it would be a game changer.
Comparing Home device with Fuse (device for a car)
- Fuse gathers all the data of your car in one place
- Edmunds.com chariman told Phil: if you have all the data on how the car was maintained, that would cause a differential in the price
- Each fuse has a unique UUID, this could be mapped to an XDI name (=windley*fleet_ford_truck)
Proposals for 'a beginning'
- At the end of the real estate transaction, you get a house gift: a tablet with everything on it that relates to the home
- Like the drawer with all the manuals
- Replace the "drawer"
- Include the financials, the escrow, the mortgage documentation
- Low hanging fruit: power consumption of each device in real time
- Compare with Make a training course, on how to do a
- each house could have an =10.main.street address in the cloud; terra.gov is a related effort by the builders, a response to failures in the MLS
- inman.com runs the most digitally advanced real estate firm, they have an annual convention
Why a device and not hosted, in the cloud?
- Dropbox could do this!
- Physical device is more concrete
- Alzheimers/elderly, more concrete and discoverable
Appliances
- GE had to re-flash a rinse cycle SW, and it required a truck visit. So now, GE dish washers have a GSM card in them. It could be sending back user information.
Applications
- Visualization of power consumption
- Possible machine learning based on the electric consumption
- Static stuff: the user manual of every device in the home
Aging at home list: they offer
- acupuncture at home
- airpot transportation
- ambulance service
- appliance sales and repair
- assisted living
- audio/visual repair
- auto repair/maintenance
- baby gear rentals
- bicycle repair/sales
- bill pay/bookkeeping
- book/record disposal
- carpenter
- carpet cleaning
- catering
- cell phone tutor
- chimney repair
- chimney sweep
- computer repair
- contractor
- dentist
- doctor
- dog walking
- downsizing
- driver
- driveway repair
- driving evaluation
- driving instruction
- dry cleaning
- elder service organizations
- electrician
- emergency response system
- event planner
- florist
- food preparation
- food/meal delivery
- gardener
- funeral information
- furniture repair
- geriatric care consultant
- grocery shopping service
- hair salon
- etc...