COVID Daze/Days - The HumanOS & new relationships w/connected systems & Services
COVID Daze/Days – The HumanOS & New Relationships with Connected Systems & Services
Tuesday 4A
Convener: Jeff Orgel
Notes-taker(s): Scott Mace & Jeff Orgel
Tags for the session - technology discussed/ideas considered:
Discussion notes, key understandings, outstanding questions, observations, and, if appropriate to this discussion: action items, next steps:
Notes from Scott Mace:
What do you think people will give up in terms of expectations, wants, hopes, in regards to this change? Anyone having to help someone under tension? I believe a lot of things we believe are digital harms right now. i.e. my daughter jumped on a Lime scooter even though she was supposed to be 18. There is a thing called duty of care. A lot of changes in IT? Iain you’re doing a cool thing with intent casting.
Iain Henderson: I tend not to worry too much about privacy. It’s stopping bad things from happening. vs. empowering the individual. The human OS has a natural immune system that rejects BS. People know there’s a catch.
Jeff: Real IT reflects your reality. Played by brain science software systems. If hard in real world, you’ll have a harder time on the internet. Real ITdo, aikido is fundamentally defensive. The web is much like that. Learn to move with and through currents. Understand human nature. Security is not convenient. What do you mean by offensive?
Iain: Firemen have a lot of kit. I build stuff. Need to digitize your filing mechanisms.
Jeff: I find passwords on desktop, not protected.
Iain: You have to build capabilities of your own. Empower yourself.
Jeff: Mate up the best of the human computer with systems, with intention.
Scott: Skeptical that humans want to work at this empowerment.
Jeff: There’s been an impact. We now have a huge slowdown. The world has come to a stop. As a digital anthropologist, who has watched people hit the brakes hard, there’s a huge amount of slowdown. The only time on planet Earth we’re all worrying about the same thing.
Scott: Some are in more of a privilege. Slowing down isn’t good for lots of people at all. Hope they find resilience, as a nation together. Hopefully there will be a lot of relearning.
Jeff: Terrible to send your kid off to fight that. It comes at quite a price.
Iain: There’s research by a friend of mine (see link in chat) on organizations and their information capabilities, less than 1% will be masters, the vast majority will be between rubbish and average. as a community, we need to get our minds around that. We won’t get 50% of population to do a data store or intent casting, but 1% of a big number is a big number.
Jeff: The same percentage of people who would learn a martial art. A lot of people like watching martial arts movie. A lot of the tooling I’m referring to is in the head. Funked up by people running ahead of their own sensibilities. POTS line was root, native, through the soil. It’s like The Matrix.
Phil Wolff: Who’s our topic?
Jeff: The human operating system affected by these technologies; we delegated a lot of judgement to trust in those systems, and that’s been beat up. Things changed so much, people are having to do so much over the wire that it’s become a social and business respirator. If someone pulls it out of a toilet, you’re going to take it. We will have a 15-30% jump in workers not going back to the office. What was your session?
Phil: What could go wrong with all the COVID apps.
Jeff: What could go right or wrong?
Phil: I hate optimism. I find it unnerving. Murphy rules. But there is some utopian opportunity. A time for really big undertakings. Why not North America putting people to work planting a billion trees.
Eric Welton: I like the idea of the CCC. But this represents a unique opportunity for credentialing and identity tech. I was in Adrian’s talk about onboarding. I have a window of opportunity with really large companies. What they’re looking at, right now we have to do things right now. How do they restructure the lunchroom in the cafeteria. They’re looking for evidence at control points. The far ground is Adrian’s trustee. Right now, keeping people at home. Right now, get the ceremony of digital credentials in place. Ignore the details of who has the best wallet. I need a pass from I don’t care where, even to go to work, if they test me, document that and store it on a phone I carry. So you don’t have to worry about an issuer. It’s in a semi-public space. It’s controlled by the company that operates the factory. Once that’s out there, will be much easier to improve toward SSI than jumping to SSI from a dead standstill.
Jeff: A fascinating springboard.
Iain: Which wallet would you start with?
Eric: One company operates 38,000 office buildings around the world. They have turnstiles and badging in place at buildings already. How do we tap that? Not so much a wallet as attaching a credential to that existing infrastructure. Shift from having the security people take the burden to “bring your own data” thing. Dropbox almost would work. Not sure that wallets, especially the ones that touch a blockchain, are kind of off limits. Brings up a statement that says you were tested at Walmart, light verification. The SSI wallets we have right now are a little too heavy.
Iain: Chance Apple will go in that direction.
Eric: I don’t have any experience with the existing wallets.
Phil: Is Google Pay considered a wallet?
Iain: It must be.
Eric: Can we put payloads in wallet and flash out a QR code?
Jeff: How will you carry that credential, or there’s been discussion about a digital passport. Many people don’t have a cell phone. Related to zero knowledge proof. Holographic picture.
Iain: Just the idea of a digital wallet. Apple wallet [lists contents]. If I try to buy a digital wallet, where do you start?
Jeff: Does it belong on a phone?
Iain: Will Abramson knows.
Will Abramson: NHS doctors all have mobile phones. Onboarding process is a lot easier than the general population, who maybe don’t all have phones.
Phil: Start with TikTok.
Dr. Saeme: If you think only about a travel document as a clearance, the next-generation e passport will be reading and writing. Can add vaccination and health. It will be controlled. Responsibility of the government. You will have a health visa.
Phil: The passport is just the government’s wallet they’re lending to you.
Jeff: Can you put minimum viable data on that to a very thin need to know? Why not?
Dr. Saeme: More than 10 years ago, I created a multipurpose smart card.
Jeff: One of the categories in the Digital Harms Dictionary is overcollection of data.
Eric: Tokyo Olympics has the concept of plastic armband. COVID is our dry run. Not unreasonable to say, within this context, here’s this Bluetooth tracer, we want to link data safely back to something. That can be moved to the outside, let inside into hyper-surveilled commons, to contact hey you were in the concession line with someone who was incredibly toxic. Go to the hospital now. Move the gating to the edge. Encrypted data on how to contact you. Will see balancing around this. None of these one magic credential stuff. A lot of special purpose solutions.
Dr. Saeme: A fine line between use of technology and surveillance. You have to choose whether to go to China or not.
Eric: A brave new world of reservations.
Jeff: A cycle of social groundhogging.
Phil: Mobile transformed societies. We’ve been through big changes before.
Jeff: Now we only have connectivity, not connectivity. How will people adjust to this new relationship? It’s like we drank too much. Really sick and having to come out of it.
Dr. Saeme: Learn from our errors. Everyone would like to go to the old way when we find a vaccine. Believe me, this will not be the last epidemic with climate change and disparities and poverty. I think solidarity, self-control, control of masses, instead of by one entity. We have a common enemy.
Shireen Mitchell: That hasn’t changed. I don’t agree with any of this. Not from the communities I come from. We have people marching who think we’re the ones who are going to die. It’s not the same thing. It looks like it but when I talk about the most marginalized. There are plenty of neighbors who still want us dead.
Jeff: So many different communities.
Shireen: Old stuff, the technology doesn’t change it, it amplifies it.
Jeff: We will see new breadth. I’m a political scientist. I’ve never seen the world all concerned about the same thing. It’s not us that’s after each other. It’s global because of the movement of it all.
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Notes from Jeff Orgel:
Heartening and challenging talk about a fierce topic.
There is much hope of cultures and communities being elevated somewhat together as this is the first time since the dinosaurs got smacked that the same thing rocked the whole planet at the same time – and the threat we are protecting each other from is not ourselves – the Alien’s Are Coming Bonding Effect.
Considering the new era of dependency on technologies, how might people’s values regarding privacy, personal, social and business connectivity be impacted?
New considerations: I/T as a respirator Will the slowdown in daily pace give new optics in terms of time to consider what we have entrusted or given away to technologies., and if so what would each of us realize and/or change?
Even if the COVID situation leaves time for concern and maybe even panic, is the change in pace likely to instill greater self awareness of the role systems have been playing for us?
Will to Live: when will the grandparents on borrowed time see their great grandchildren again, or get homemade cookie from them
Is the idea of carrying a digital passport related to vaccination history best managed in a single dedicated tool fully committed to that one validation space preferred over phone based, multi-system wallets or such. How data minimum can they be. How data minimum should they be?
ZOOM SESSION CHAT THREAD:
From Iain Henderson to Everyone: 04:19 PM http://www.amazon.com/Information-Masters-Secrets-Customer-Race/dp/0471988014
From Eric Welton (Korsimoro) to Everyone: 04:42 PM howdy - yeah - i've had some other challenges today that have kept me in and out of IIW
From Me to Eric Welton (Korsimoro) : (Privately) 04:45 PM Good to have you here Eric!
From Scott Mace to Everyone: 04:50 PM I remember how strange it was to travel in Eastern Europe in the early 1990s and when I checked into hotels, the clerk took my U.S. photo ID and held it from that evening until I left the next morning. Not something I had ever experienced before!
From Scott Mace to Everyone: 04:57 PM Dropping off, bye all
From Me to Everyone: 05:04 PM I have a motto: A mistake is almost always worth the price as long as it doesn't happen again. We are paying quite a price on this and hope we learn a LOT!
From shancasey to Everyone: 05:13 PM Shireen mentioned this in an earlier session - when the people most impacted are centered then the opportunities for expansive recovery can happen.