21C/ Solving Identity Challenges at the Intersection of Education and Healthcare

From IIW

Solving Identity Challenges at the Intersection of Education and Healthcare

Thursday 21C

Convener: Kimberly Linson

Notes-taker(s): Kimberly Linson

Tags for the session - technology discussed/ideas considered:

https://app.slidebean.com/p/6acrochkpj/IIW-April-22-2021

Discussion notes, key understandings, outstanding questions, observations, and, if appropriate to this discussion: action items, next steps

Key observations from the powerpoint:

State agency feedback:

  • Identity is at the heart

    Disconnect between the data desired and the data entered

    Confusing fields, more confusing mapping

    Mismatched data

    Stick to 99% of a standard

School has changed:

  • Used to be:

    • District organized by physical location

    • Revenue systems based on seat time

    • School buildings

    • Classrooms divided into grades

    • Teachers as sage on the stage

  • COVID:

    • Some kids still out of school

    • Playlists, virtual classrooms, hybrid

    • Access to food. Access to internet. Access to a device.

    • Teachers maxed to the limit

  • FUTURE:

    • Learning Loss?!?

    • Social Emotional Learning?!?

    • 1/3 of students expected not to return

    • Virtual models abound

    • Teacher mobility and agency

    • Chaos versus Opportunity?

Questions for discussion:

  • Identity technical solutions are easy. The data clean up and alignment is the first problem to solve.

  • How can self attestation be trustworthy?

  • What are the responsibilities of a proxy issuer?

  • How far can we move people's cheese before they rebel?

  • Common issues across all industries

  • Cognitive dissonance - the people who are trying to solve the problem aren’t the boots on the ground.

    • EGO

    • Structural challenges

  • Everyone thinks it's a change to technology but it’s really a change to PROCESS

  • Who is in control of the data?

    • Institution/Agencies - THEY DON”T OWN

    • Once the user has it then they can give consent

    • Old thinking...need to show them how it doesn’t work

    • Moving cheese...can’t mess with the revenue!

    • Must change the process within the HR department

      • This is the way for adoption.

  • Adoption requires an ecosystem

    • Nuclear - is a closed ecosystem with many credentials - this is a perfect use case

    • BUT problem is true SSI is the ability to authenticate a digital presentation out side of the ecosystem

      • This is the verifiable credential

  • Must adopt the same protocol!

    • TRUST - 2 separate concepts

      • Attributional - who said it

      • Reputation - Who cares that they said it

    • Cultural data control - not wanting a different problem

  • Blockchain isn’t the solutions because of ledger lock

    • Doesn’t work for Identity

    • Identity is about giving people their stuff!

    • KERI will take over everything

      • READ: keri.one (Sam’s Chapter 10 of the Manning SSI book)

    • Blockchain is good for:

      • Double spend proof across the ecosystem

        • Crypto

        • NFTs

  • We have to get to protocol/standards like we did with email

    • It will be messy and competitive with new players who emerge and offer more freedom

    • Those who can’t adapt will lose ground - need to be willing to let go

    • Messaging apps: Signal/What’s APp - PRESSURE...eventually someone will make it so that they work together and scoop up everyone’s business

  • Application layer must converge before

    • LInkedIn/Twittter doesn’t control you with their data...they control your relationships…

    • Peer to peer

  • Every topic seems to boil down to adoption!