11A/ Service Delivery & Ecosystem Management with Verifiable Credentials (VC)

Service Delivery and ecosystem management with verifiable credentials (VC), focus on incorporating VC into existing workflows. A discussion of current challenges and opportunities.

Wednesday 11A

Convener: Mike Vesey, IdRamp CEO. Karl Kneis, Idramp COO.

Notes-taker(s): Karl Kneis

Tags for the session - technology discussed/ideas considered:

Verifiable credentials

Self Sovereign decentralized identity

Enterprise and or mass adoption

Interoperation with legacy Identity Management

Service Delivery and business alignment

Ecosystem management

Discussion notes, key understandings, outstanding questions, observations, and, if appropriate to this discussion: action items, next steps:

Challenges:

Many ecosystems employ multiple generations of identity systems. Adding verifiable credentials to service delivery is of interest but can appear complicated and expensive.

Businesses are not eager to replatform identity systems for VC adoption.

Adoption of many VC solutions generally requires some level of API development and or other skills that are not always easy to procure.

Many existing services do not support credential verification today.

Businesses are confused about blockchain capabilities based on crypto currency headlines...Common misunderstandings include the need to re platform, host data on the ledger, and performance is not yet read for production use among others.

Opportunities and IdRamp Product demonstration:

Education is key - focus on the business problem not the technology. Identify practical business value. Focus on process efficiency, UX, portability and finally security benefits. Avoid technical focus on blockchain unless it is essential to the business problem.

Focus on interoperability with legacy systems. IdRamp provides protocol translation to incorporate VC into any existing authorization service process.

Focus on incremental adoption over replatforming. IdRamp provides the ability to issue credentials from any existing data source and add service verification to any relying party bridging interoperability with legacy standard protocols.

Provide credential management services that do not require developers or special knowledge beyond basic IT service administration. IdRamp provides a user friendly interface that allows service managers to control VC adoption across ecosystems without any special development skills. The IdRamp API provides robust options for ecosystems that want to develop their own solutions but many customers are not prepared for dedicated coding.

To help harmonize with existing business requirements IdRamps combines VC capabilities with well known capabilities for MFA, Consents, access rules and analytics. This helps business prospects understand how VC can accommodate a wide range of business needs.

To simplify ecosystem management IdRamp provides segregated trust clients that provide the ability to separate security policies and share service control with other business units/partners. This is more efficient than and easier to manage than traditional federation strategies.

For more information:

Contacts: mvesey@idramp.com, kkneis@idramp.com

IdRamp in action - Service Management Platform demonstration

IdRamp website - idramp.com