Difference between revisions of "Information Sharing"

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(Undo revision 3276 by Igiwydijok (Talk))
 
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=[http://olitudyxej.co.cc This Page Is Currently Under Construction And Will Be Available Shortly, Please Visit Reserve Copy Page]=
 
 
'''Convener:''' Joe Andrieu
 
'''Convener:''' Joe Andrieu
  
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a) Work coming out of the Project VRM Standards Committee
 
a) Work coming out of the Project VRM Standards Committee
  
b) User Driven & Volunteered Personal Information
+
b) User Driven & Volunteered Personal Information
  
  
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(1) legal review
 
(1) legal review
  
(2) start with internal Kantara briefings & conversation basis
+
(2) start with internal Kantara briefings & conversation basis
  
 
(4) publish work group report
 
(4) publish work group report
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Recognized significant paradigm shifts for customers and enterprises
 
Recognized significant paradigm shifts for customers and enterprises
  
Data flow exists between search & targetting
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Data flow exists between search & targetting
  
 
How do I manage the incoming data?
 
How do I manage the incoming data?
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retention
 
retention
  
watson & brohman/
+
watson & brohman/
  
 
Data completeness (ACM has a recent article. 2001 is first article)
 
Data completeness (ACM has a recent article. 2001 is first article)
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CMI (customer managed interactions)
 
CMI (customer managed interactions)
  
gaps within companies, between companies & industry, between customers & companies
+
gaps within companies, between companies & industry, between customers & companies
  
 
six or seven papers in this field
 
six or seven papers in this field

Latest revision as of 14:25, 2 February 2011

Convener: Joe Andrieu

Notes-taker: Joe Andrieu

Discussion notes:


AGENDA/OUTLINE 1) Information Sharing

a) Work coming out of the Project VRM Standards Committee

b) User Driven & Volunteered Personal Information


2) Kantara Initiative

a) Customer-Supplier Engagement Model

i) Building on Iain's 10 steps in the customer relationship

ii) http://kantarainitiative.org/confluence/display/infosharing/Scenario+-+Buying+a+Car

b) Information Sharing Agreement

i) Standard Agreement for the use of information shared by the individual

ii) Current work (and its introduction)

iii) Bi-weekly call to continue that work (internally)

iv) Once we have a stable version, reach out to other groups

(1) legal review

(2) start with internal Kantara briefings & conversation basis

(4) publish work group report

(5) open to public commentary

(6) finalize draft

(7) legal review

(8) present for Kantara publication


c) Consumer Research

i) Consumer Barriers to VRM adoption

ii) Literature Review

(1) Underway

(2) Half funded by Kantara, Half by ISOC


iii) Proposal for ~$200,000-$350,000 conjoint analysis study

d) White Paper


Notes from meeting

Kantara helping to establish framework for VRM

Trust

Identity

Discussed auto industry vrm scenario

Discussed frameworks, related projects (CMI)

Recognized significant paradigm shifts for customers and enterprises

Data flow exists between search & targetting

How do I manage the incoming data?

Old school

Awareness, attitudes, usage pattern

create awareness:

change attitudes

generate usage

new school:

needs

search

retention

watson & brohman/

Data completeness (ACM has a recent article. 2001 is first article)

CMI (customer managed interactions)

gaps within companies, between companies & industry, between customers & companies

six or seven papers in this field

should it all just be free but information has asset value

Right Side Up