IIW - User contributions [en]

Introduction\Discussion - Marshall Rosenberg's Nonviolent Communication (perhaps discussing integration with standards processes)

2020-07-01T19:25:50Z

Info: pull notes from google doc to wiki

'''Introduction to Marshall Rosenberg’s Nonviolent Communication'''

'''Thursday 21H'''

'''Convener:''' Infominer & Shannon Casey

'''Notes-taker(s): '''

'''Tags for the session - technology discussed/ideas considered:'''

'''Discussion notes, key understandings, outstanding questions, observations, and, if appropriate to this discussion: action items, next steps: '''

Shannon Casey http://shannoncasey.net/

NVC is a first step toward understanding the importance of relationality that is key to creating anything. When we step into awareness of communication and where we are not relational, we are not creating effective solutions or products that reach all the potential of the public.
The dialogue held during the session was a practice of relationality and opportunity to widen the scope of the lens of attendees who are newer to this work.
Shannons suggestions for learning NVC- Find a practice group or create a practice group of your peers, the neurobiology of this relational approach cannot be found in our own isolated thinking. We cannot unthink our way out of our learned inter-relating. My mentors are Roxy Manning, Mika Maniwa, Sarah Peyton, Miki Kashtan and Kristin Masters. All offer online access to their work and Sarahs book Empathy Brain is one of primary sources for the neurobiology of NVC.

Kimberle Crenshaw's & Patricia Hill Collins Intersectionality is a cornerstone of my navigating walking with awareness. Here is Kimberle Crenshaws TedTalk and please include both names when you say Intersectional Feminism. http://www.ted.com/talks/kimberle_crenshaw_the_urgency_of_intersectionality?language=en

Article Shannon mentioned at the end of the session for white folks regarding unpacking impact of whiteness http://www.dismantlingracism.org/uploads/4/3/5/7/43579015/whitesupcul13.pdf

== Notes 4 Nonviolent Communication @ IIWXXX ==
'''transferred from infominer's notes \ google doc'''

I’m really excited about all the incredible solutions being created in this community, and the work that’s gone towards sovereign identity, over the years. At the same time I recognize that many of the challenges we face are not technical, but interpersonal.

'''Nonviolent communication (NVC) consists of a value system that challenges ways of thinking that create violence on this planet. NVC provides a language, practice, and philosophy that support compassionate connection where the needs of all participants are met.'''

Nonviolent communication supposes that all humans share the same universal needs, and conflicts arise when we are attached to particular strategies for meeting those needs.

Originally applied to the clinical practice of psychologist Marshall Rosenberg, nonviolent communication has spread across the globe finding use in [https://www.nonviolentcommunication.com/freeresources/article_archive_soc.htm social change] efforts, education, the [https://www.nonviolentcommunication.com/aboutnvc/workplace_communication.htm workplace], [https://www.nonviolentcommunication.com/freeresources/2014-10-enl.htm negotiation], [http://www.evandwan.com/resolving-relationship-conflicts-nonviolent-communication/ relationships], [https://www.cnvc.org/sites/default/files/NVC_Research_Files/Carme_Mampel_Juncadella.pdf development of empathy], and [https://en.nvcwiki.com/index.php/Restorative_justice restorative justice] - connecting people with their feelings and needs.

My personal calling, in this world of fast moving interconnected info-systems, is to curate and make valuable information more easily navigable and accessible. When I found nonviolent communication, I knew I must spend some time gaining familiarity with this content, and support others in the same.

I found this teaching while working through difficult life challenges and struggling with my emotions. While I’m quite new to nonviolent communication, and it wouldn’t even be fair to call myself a practitioner, the teachings of Dr Rosenberg have already proven personally invaluable. I see it as having an enormous potential for contributing to peace on this planet.

I just want to share a bit about what is NVC, what are some of the philosophical underpinnings, give an overview of the process, and maybe have some exercises so we can get hands on with some of the concepts.

'''Part of my inspiration for calling this session''' was the [https://github.com/WebOfTrustInfo/rwot9-prague/blob/master/topics-and-advance-readings/nvc.md RWoT Topic Proposal: NVC for Standards Working Groups].

<blockquote>''We propose to facilitate the collaborative drafting of a paper that discusses the possible use of non-violent communications (NVC) and cognitive behavioral (CBT) methodologies, to create a collaboration toolkit for Internet standards working groups. We believe that a carefully designed combination of NVC and CBT would empower working groups and their facilitators to be more effective, by learning how to perceive the emotional reactions and tacit needs of participants in a working group, and to learn the art of making more effective requests. If the facilitator can teach these techniques, it can create a shared basis for connection, cooperation, and effectiveness in the discussion.''</blockquote>

I heartily agree with the above sentiment. In my opinion, NVC and CBT are among the most powerful tools for personal well-being and healthy relations. I’ve been drilling down on both topics, over the past 6 months. I believe that of all the tech I’ve learned about, these relational tools have the greatest potential for impact.

This document presents a brief overview of nonviolent communication, including it’s background, premise, principles, and process. At the end you will find a resources section, where you can find research, online practice \ training, books\audio\video of Marshall’s presentation of NVC, and additional related information.

=== Background ===

Marshall Rosenberg developed the process of Nonviolent communication, as a result of growing up around extreme violence and hatred, on one hand, and then also experiencing a profound example of compassionate giving, on the other.

Growing up through the race riots in 1940's detroit, experiencing anti-semitism in the schools, he wondered what made people want to hurt each-other based on skin color or ethnic background. At the same time, he was given the example of a caring uncle who would come to care for his aging grandmother, with patience and joy.

'''[https://www.youtube.com/watch?v=-dpk5Z7GIFs&list=PL16F02595B1BB9FA8&index=1 Nonviolent Communication Part 3 Marshall Rosenberg] - youtube'''

From there went on to study psychology, receiving a doctorate in clinical psychology from the University of Wisconsin–Madison. His aim was to determine what contributes to violence, and what contributes to people connecting with their compassionate nature.

At first, Marshall assumed that violence was the result of a psychological illness, but found that psychological diagnoses didn't have any scientific basis, and furthermore that the tools he had been given in his psychological training were largely ineffective.

As a result, he then began to consider how we are meant to live, and found that spiritual teachings around the world agree that we should practice compassion, and contribute to each other's wellbeing.

Rosenberg saw that the skills that seemed necessary to live compassionately are quite different from the skills that we're taught. He also found, after studying religions that advocated compassionate living, that they weren't too clear on how exactly to achieve that end.

He then studied people who he respected the most as compassionate, and enjoyed giving to others, to discover the difference between them and those who enjoy criticism and blame.

That's how he began to develop this process of nonviolent communication, the core intention of which is to contribute to our own wellbeing and the wellbeing of others compassionately.

So that whatever we do is done willingly, and not out of guilt, shame, fear of punishment, or trying to buy love, submitting to what we think others expect us to do.

Also when making requests from others, to be sure their cooperation is willing, and not out of shame, guilt, or fear of punishment.

Marshall Rosenberg found this practice much more effective at helping the patients in his clinical practice, with their problems at school, with depression, in relationships, than how he was taught to do psychotherapy at the university.

From that point he began training various communities in nonviolent communication, which began to spread by word of mouth, across the globe.

=== Premise ===

That we give solely out of the joy that comes naturally from contributing to life. Our own life and the lives of others.

The process of nonviolent communication provides us with the language, thinking, and practices that support us in connecting with ourselves and others in a way that promotes compassionate giving.

* All human beings share the same needs
* All actions are attempts to meet needs
* Feelings point to needs being met or unmet
* The most direct path to peace is through self-connection
* Choice is internal
* All human beings have the capacity for compassion
* Human beings enjoy giving
* Human beings meet needs through interdependent relationships
* Our world offers abundant resources for meeting needs
* Human beings change

'''[https://baynvc.org/key-assumptions-and-intentions-of-nvc/ Key Assumptions and Intentions of NVC - BayNVC]''' - Inbal Kashtan and Miki Kashtan

One of the core principles of nonviolent communication is the idea that all people have the same needs. Marshall suggests that we develop a literacy of needs.

==== [http://www.rainforestinfo.org.au/background/maxneef.htm Max-Neef Model of Human-Scale Development] ====

''Max-Neef classifies the fundamental human needs as: '''subsistence''', '''protection''', '''affection''', '''understanding''', '''participation''', '''recreation''' (in the sense of leisure, time to reflect, or idleness), '''creation''', '''identity''' and '''freedom'''. ''

{| style="border-spacing:0;width:6.3438in;"
|- style="border-top:none;border-bottom:0.75pt solid #000000;border-left:none;border-right:none;padding-top:0.0556in;padding-bottom:0.0556in;padding-left:0.1111in;padding-right:0.1111in;"
|| '''Fundamental Human Needs'''
|| '''Being (qualities)'''
|| '''Having (things)'''
|| '''Doing (actions)'''
|| '''Interacting (settings)'''
|- style="border:none;padding-top:0.0556in;padding-bottom:0.0556in;padding-left:0.1111in;padding-right:0.1111in;"
|| '''''Subsistence'''''
|| physical and mental health
|| food, shelter work
|| feed, clothe, rest, work
|| living environment, social setting
|- style="border-top:0.75pt solid #000000;border-bottom:none;border-left:none;border-right:none;padding-top:0.0556in;padding-bottom:0.0556in;padding-left:0.1111in;padding-right:0.1111in;"
|| '''''Protection'''''
|| care, adaptability, autonomy
|| social security, health systems, work
|| co-operate, plan, take care of, help
|| social environment, dwelling
|- style="border-top:0.75pt solid #000000;border-bottom:none;border-left:none;border-right:none;padding-top:0.0556in;padding-bottom:0.0556in;padding-left:0.1111in;padding-right:0.1111in;"
|| '''''Affection'''''
|| respect, sense of humour, generosity, sensuality
|| friendships, family, relationships with nature
|| share, take care of, make love, express emotions
|| privacy, intimate spaces of togetherness
|- style="border-top:0.75pt solid #000000;border-bottom:none;border-left:none;border-right:none;padding-top:0.0556in;padding-bottom:0.0556in;padding-left:0.1111in;padding-right:0.1111in;"
|| '''''Understanding'''''
|| critical capacity, curiosity, intuition
|| literature, teachers, policies
|| educational
|| analyse, study, meditate, investigate
|- style="border-top:0.75pt solid #000000;border-bottom:none;border-left:none;border-right:none;padding-top:0.0556in;padding-bottom:0.0556in;padding-left:0.1111in;padding-right:0.1111in;"
|| '''''Participation'''''
|| receptiveness, dedication, sense of humour
|| responsibilities, duties, work, rights
|| cooperate, dissent, express opinions
|| associations, parties, churches, neighbourhoods
|- style="border-top:0.75pt solid #000000;border-bottom:none;border-left:none;border-right:none;padding-top:0.0556in;padding-bottom:0.0556in;padding-left:0.1111in;padding-right:0.1111in;"
|| '''''Leisure'''''
|| imagination, tranquillity, spontaneity
|| games, parties, peace of mind
|| day-dream, remember, relax, have fun
|| landscapes, intimate spaces, places to be alone
|- style="border-top:0.75pt solid #000000;border-bottom:none;border-left:none;border-right:none;padding-top:0.0556in;padding-bottom:0.0556in;padding-left:0.1111in;padding-right:0.1111in;"
|| '''''Creation'''''
|| imagination, boldness, inventiveness, curiosity
|| abilities, skills, work, techniques
|| invent, build, design, work, compose, interpret
|| spaces for expression, workshops, audiences
|- style="border-top:0.75pt solid #000000;border-bottom:none;border-left:none;border-right:none;padding-top:0.0556in;padding-bottom:0.0556in;padding-left:0.1111in;padding-right:0.1111in;"
|| '''''Identity'''''
|| sense of belonging, self-esteem, consistency
|| language, religions, work, customs, values, norms
|| get to know oneself, grow, commit oneself
|| places one
|- style="border-top:0.75pt solid #000000;border-bottom:none;border-left:none;border-right:none;padding-top:0.0556in;padding-bottom:0.0556in;padding-left:0.1111in;padding-right:0.1111in;"
|| '''''Freedom'''''
|| autonomy, passion, self-esteem, open-mindedness
|| equal rights
|| dissent, choose, run risks, develop awareness
|| anywhere
|-
|}

=== Responsibility for our Emotions ===

<blockquote>''In nonviolent communication, it is stressed to be aware that we are responsible for our own feelings.''

''Other people can't make us feel anything. Our feelings are a result of how we take things. We cannot make other people feel as they do. They are responsible for how they take it. ''</blockquote>

=== Restorative vs Retributive Justice ===

Another principle close to the heart of nonviolent communication is the idea that people have been living under domination structures, for thousands of years, where some claim superiority giving them the right to control others.

That ''we have been educated in a language that disconnects us from our own power, and guides us to look to external authorities for how we are meant to live''.

This type of language is static, describing what people are, whether good bad right wrong normal or abnormal.

'''At the core of this language is the idea of retributive justice, that if you are judged as bad by authorities, you deserve to be punished, and if you are judged as good by authorities then you deserve reward.'''

<blockquote>It's my belief that this combination of teaching people to think in a static way, in terms of good, bad, right, wrong, normal, abnormal, appropriate, inappropriate, mentally normal mentally ill. That way of thinking combined with retributive justice based on punishment and reward, I believe is at the heart of violence on our planet.</blockquote>

Rosenberg drives this point home, reflecting on what Adolf Eichmann said at his trial for war crimes:

<blockquote>It was easy. Our language made it easy. [...] We came up with a name for describing the language that we were taught in schools and especially to us in our position as officers in the military. We called this language amtssprache up between us. In German, ''amt'' means office and ''sprache'' means language. So what they were referring to then was a language of bureaucracy.</blockquote>

Eichmann was asked for some examples of Amtssprache, and Eichmann said it's a language in which you deny responsibility for your actions. If you don't feel responsible for your actions, you don't feel so bad when you do things like send people to their death. It was asked for some examples of this. Eichmann said, Well, if somebody asked you why you do it, you say I had to, I had no choice. if people question that and say, Well, what do you mean you had no choice then you say, superiors orders, company policy. It's the law.

For this reason, it’s stressed throughout Rosenberg’s training that we develop a consciousness, that no matter the structure, that we remember that we always have a choice, to not give away our values and succumb to what structures tell us to do.

=== Anger - Depression - Guilt - Shame ===

<blockquote>''Whenever we're feeling those feelings, we are thinking in a way that we have been taught to think for about 10,000 years. A way of thinking designed to make us obedient to authority, but a way of thinking that is not conducive to safety and peace on our planet. We can use those feelings as a wake up signal. Wake up, we're thinking in a way that's not conducive to peace on the planet. Let's transform the thinking into one that promotes peace on our planet.''</blockquote>

Related is the research of [https://neurotree.org/beta/publications.php?pid=490 OJ Harvey at the University of Colorado] who measured use of the verb "to be" was used in judging people's actions good, bad, right, wrong, finding a correlation in the use of this language and violence. The more cultures think in terms of what people are and their actions, the more violence in those cultures.

Rosenberg discusses how the language we’ve been taught to use plays a central role in creating violence on the planet. It took some time to sink in, but I’m convinced of it’s profound truth. That there is this almost unspoken understanding that if you are judged as right by authority you deserve to be rewarded and if you are judged as wrong you deserve to be punished. This results in our wishing punishment on ourselves and others.

I don’t know if that concept will resonate with anyone, but now I’ve seen it, I see it everywhere. I’m especially looking at how this concept of retributive justice can intrude and disrupt otherwise caring relationships. This type of language and thinking supports dominant power structures by a trickle-down effect, keeping us at odds with each other, rather than relating co-operatively.

=== An Alternative to Punishment or Reward ===

When we get people to do what we want out of fear of punishment, shame or guilt, then we are experienced as a source of violence who is prepared to make them suffer. To whatever degree we're seen as violent rather than compassionate, it's that much more difficult for others to enjoy compassionately relating with us.

==== Process ====

'''Avoid Criticism and Demands'''

In nonviolent communication our aim is to avoid:
* any language that sounds like criticism, blame, or insults.
* presenting requests in a way where others hear demands.

<blockquote>''anytime people hear criticism or demands, that makes it very difficult for people to enjoy contributing to one another's well being.''</blockquote>

==== 4 Components ====

[https://github.com/WebOfTrustInfo/rwot9-prague/blob/master/topics-and-advance-readings/nvc.md From NVC for Standards Working Groups] by Claire Rumore & Moses Ma, FutureLab Consulting

<blockquote>
* '''''Observations''''' are what we see or hear that we identify as the stimulus to our reactions. Our aim is to describe what we are reacting to concretely, specifically and neutrally, much as a video camera might capture the moment. This helps create a shared reality with the other person.
* '''''Feelings''''' represent our emotional experience and physical sensations associated with our needs that have been met or that remain unmet (see below). Our aim is to identify, name and connect with those feelings. The key to identifying and expressing feelings is to focus on words that describe our inner experience rather than words that describe our interpretations of people’s actions.
* '''''Needs''''' are an expression of our shared humanity. All human beings share key needs for survival. We also share many other needs, though we may experience them to varying degrees and may experience them more or less intensely at various times. In the context of NVC, needs refer to what is most alive in us: our core values and human desires.
* '''''Requests''''' are a technique that can be used to help get cooperation for particular strategies to enable more cohesive collaboration. Learning to make clear requests and shifting our consciousness to making requests in place of demands are very challenging skills for most people, but could be the key to transforming negative situations encountered in standards development work.</blockquote>

[[Image:Universal-human-needs_mediateyourlife-com.jpg|top]]

== Resources ==

[https://www.cnvc.org/training/resource/book-chapter-1 Chapter 1 - NVC: Language of Life]

<blockquote>NVC guides us in reframing how we express ourselves and hear others. Instead of habitual, automatic reactions, our words become conscious responses based firmly on awareness of what we are perceiving, feeling, and wanting. We are led to express ourselves with honesty and clarity, while simultaneously paying others a respectful and empathic attention. In any exchange, we come to hear our own deeper needs and those of others. NVC trains us to observe carefully, and to be able to specify behaviors and conditions that are affecting us. We learn to identify and clearly articulate what we are concretely wanting in any given situation. The form is simple, yet powerfully transformative.</blockquote>

* [https://en.nvcwiki.com/index.php/Main_Page NVC Wiki] - a wiki serving the global Nonviolent Communication (NVC) network.
** [https://en.nvcwiki.com/index.php/Needs_vs._Strategies_exercise Needs vs. Strategies exercise]
** [https://en.nvcwiki.com/index.php/Requests_vs._Demands_exercise Requests vs. Demands exercise]
** [https://en.nvcwiki.com/index.php/Observations_vs._Evaluations_exercise Observations vs. Evaluations exercise]
* [https://nonviolentcommunication.com/ NonviolentCommunication.com]
* [https://www.reddit.com/r/NVC/ r/NVC] - A subreddit about Nonviolent Communication.
* NVCTraining.com - [http://nvctraining.com/courses/free-courses/index.html Free Non-Violent Communication Resources]
* [https://nvc-uk.com/resources_category/free-resources/ NVC-UK - Free Resources]
* [https://www.donalgannon.com/nvc-materials Donal Gannon - NVC MATERIALS]
* [https://houstonnvc.org/about/downloads/ Houston NVC - Downloads]
* [https://gnvc.love/tools Gainesville NVC - Tools]
* [https://streetgiraffe.com/ Street Giraffe - Experiments with Truth]
* [https://www.nonviolentcommunication.com/freeresources/nvc_social_media_quotes.htm Marshall Rosenberg's NVC Quotes]
* [http://www.nvccommunicator.com/ The Nonviolent Communicator: an NVC Tool] - An online tool to help you create a communication that honors the NVC structure, and helps you identify the emotions you are feeling. Based on the The 4-Part Nonviolent Communication (NVC) Process model developed by Marshall B. Rosenberg, Ph.D.
* [https://baynvc.org/free-worksheets/ baynvc - Free worksheets and journaling guides]
* [https://nvcnextgen.org/aboutnvc/nvc-handouts/ NVC Informational Handouts]
* [https://workcollaboratively.com/resources/learning-resources/ Work Collaboratively - Learning Resources]
* [https://nvctraining.com/ NVC Academy]
* [http://thefearlessheart.org/ The Fearless Heart: Inspiration and tools for creating the future we want]

=== Audio \ Video ===

[https://www.youtube.com/watch?v=nWb2B2uPfMo FULL nonviolent-Communication-Workshop: Marshall Rosenberg (Subtitles)] (youtube)

* [https://en.nvcwiki.com/index.php/Media Media - NVCWiki]
* [https://www.youtube.com/user/nvcacademy NVC Academy]
* [https://www.youtube.com/watch?v=LnAEF_TU1z4 Marshall Rosenberg - Making Life Wonderful 1/4 - Nonviolent Communication NVC]
* [https://www.youtube.com/watch?v=KdFc2B-tZLc Marshall Rosenberg - Making Life Wonderful 2/4 - Nonviolent Communication NVC]
* [https://www.youtube.com/watch?v=Ljh6cwo0Jyw Marshall Rosenberg - Making Life Wonderful 3/4 - Nonviolent Communication NVC]
* [https://www.youtube.com/watch?v=ZFSD5uXsmAw Marshall Rosenberg - Making Life Wonderful 4/4 - Nonviolent Communication NVC]
* NVC Training [https://www.youtube.com/watch?v=GZnXBnz2kwk&list=PLPNVcESwoWu4lI9C3bhkYIWB8-dphbzJ3&index=2&t=0s Session #1 Introduction] — [https://github.com/cognitivetech/Marshall-Rosenberg-NVC/blob/master/NVC-Training-1_Introduction_Marshall-Rosenberg_transcript.md Transcript]
* NVC Training [https://www.youtube.com/watch?v=bH9t1lAX2UQ&list=PLPNVcESwoWu4lI9C3bhkYIWB8-dphbzJ3&index=3&t=5s Session #2 How we communicate with ourselves] — [https://github.com/cognitivetech/Marshall-Rosenberg-NVC/blob/master/NVC-Training-2_Communication-with-Ourselves_Marshall-Rosenberg_transcript.md Transcript]
* NVC Training [https://www.youtube.com/watch?v=OPx4YLxulTc&list=PLPNVcESwoWu4lI9C3bhkYIWB8-dphbzJ3&index=4&t=0s Session #3 The 4 Part Model] — [https://github.com/cognitivetech/Marshall-Rosenberg-NVC/blob/master/NVC-Training-3_The-4-Part-Model_Marshall-Rosenberg_transcript.md Transcript]
* NVC Training [https://www.youtube.com/watch?v=rWdQ7mKsQIc&list=PLPNVcESwoWu4lI9C3bhkYIWB8-dphbzJ3&index=5&t=0s Session #4 The Dynamics of Empathy] — [https://github.com/cognitivetech/Marshall-Rosenberg-NVC/blob/master/NVC-Training-4_Dynamics-of-Empathy_Marshall-Rosenberg_transcript.md Transcript]
* NVC Training [https://www.youtube.com/watch?v=L96Fo2R7E38&list=PLPNVcESwoWu4lI9C3bhkYIWB8-dphbzJ3&index=6&t=0s Session #5 Intimate Relationships] — [https://github.com/cognitivetech/Marshall-Rosenberg-NVC/blob/master/NVC-Training-5_Intimate-Relationships_Marshall-Rosenberg_transcript.md Transcript]
* NVC Training [https://www.youtube.com/watch?v=m6f31ZfEvIs&list=PLPNVcESwoWu4lI9C3bhkYIWB8-dphbzJ3&index=7&t=0s Session #6 Authority: Respect vs Fear] — [https://github.com/cognitivetech/Marshall-Rosenberg-NVC/blob/master/NVC-Training-6_Authority--Respect-vs-Fear_Marshall-Rosenberg_transcript.md Transcript]
* NVC Training [https://www.youtube.com/watch?v=SA2qpg8De-0&list=PLPNVcESwoWu4lI9C3bhkYIWB8-dphbzJ3&index=8&t=0s Session #7 The Power of Empathy] — [https://github.com/cognitivetech/Marshall-Rosenberg-NVC/blob/master/NVC-Training-7_Power-of-Empathy_Marshall-Rosenberg_transcript.md Transcript]
* NVC Training [https://www.youtube.com/watch?v=VKJ1BCXKt_w&list=PLPNVcESwoWu4lI9C3bhkYIWB8-dphbzJ3&index=9&t=0s Session #8 Social Change] — [https://github.com/cognitivetech/Marshall-Rosenberg-NVC/blob/master/NVC-Training-8_Social-Change_Marshall-Rosenberg_transcript.md Transcript]
* NVC Training [https://www.youtube.com/watch?v=3JXcbtjIzas&list=PLPNVcESwoWu4lI9C3bhkYIWB8-dphbzJ3&index=10&t=0s Session #9 Sincere Gratitude] — [https://github.com/cognitivetech/Marshall-Rosenberg-NVC/blob/master/NVC-Training-9_Sincere-Gratitude_Marshall-Rosenberg_transcript.md Transcript]
* [https://podcasts.apple.com/dk/podcast/ep-37-miki-kashtan-on-three-shifts-needed-for-self/id1234632893?i=1000450072937 Ep. 37 Miki Kashtan on the three shifts needed for self-managing organisations to thrive] - Miki Kashtan is an author, international teacher and practitioner of Nonviolent Communication. In this conversation we talk about the three different places shifts need to occur in order for a self-managing human system to thrive. She also shares the five core systems we need to redesign in our organisations as well as the mindset shifts and dialogue skills we need to develop in order to collaborate on a deeper, more purposeful level.
* [https://www.youtube.com/channel/UCt7wz0QFnoI-CHNovcFs3Ug Oren Jay Sofer] - [https://www.youtube.com/watch?v=GpZMcFzO4eo Say What You Mean: A Mindful Approach to Nonviolent Communication]
* [https://beherenownetwork.com/sharon-salzberg-metta-hour-ep-86-oren-jay-sofer/ Ep. 86 - Oren Jay Sofer - Metta Hour with Sharon Salzberg] - In this conversation, Sharon and Oren discuss how Oren came to the path of meditation practice, and his time spent in the East. They also discuss the many nuances of effective communication both related to mindfulness practice, somatic healing, and the application of non-violent communication.

=== Online Practice and Virtual Training ===

* [https://nycnvc.wufoo.com/forms/sh1ind50unej3b/ Compassion Course Online] - COURSE STARTS WEDNESDAY JUNE 24
* [https://www.cnvc.org/training/fundamentals-compassionate-communication-online Fundamentals of Compassionate Communication (Online)]
* [https://www.meetup.com/Geneva-NVC-Practice/events/269155244/ Essentials of Nonviolent Communication] - Saturday, May 16, 2020
* [https://www.cnvc.org/trainings/practice-groups Upcoming NVC Trainings] - cnvc
* [https://www.meetup.com/topics/nvc-practice-group/ NVC Practice Groups] - Meetup
* [http://nvctraining.com/media/_2020/TOCL/TOCL/index.html Taste of Compassionate Leadership] - On the fourth Saturday of most months, please join us for a 2-hour session and enjoy a taste of living within our empathic community, as well as a brief training and practice with our trainers. You will learn concrete skills and steps for practicing compassion and leadership in your life.
* [https://en.nvcwiki.com/index.php/Mailing_lists NVC Mailing Lists]
* [https://www.facebook.com/pg/NVCpractice/ @NVCPractice] - NVC online events, videos and links
* [https://nwcompass.org/trainings/#virtual NWCompass Virtual/Remote Trainings]
* [http://www.mahakaruna.org.uk/NONVIOLENT-COMMUNICATION/nvc-workshops/One-day-BasicNVC.html Basics of NVC - ONLINE (Starter or Refresher)]

=== Books ===

* [https://www.goodreads.com/book/show/71730.Nonviolent_Communication Nonviolent Communication: A Language of Life] - goodreads - In this internationally acclaimed text, Marshall Rosenberg offers insightful stories, anecdotes, practical exercises and role-plays that will dramatically change your approach to communication for the better. Discover how the language you use can strengthen your relationships, build trust, prevent conflicts and heel pain. Revolutionary, yet simple, NVC offers you the most effective tools to reduce violence and create peace in your life—one interaction at a time.
* [https://www.amazon.com/Nonviolent-Communication-Language-Life-Changing-Relationships-ebook/dp/B014OISVU4 Nonviolent Communication: A Language of Life: Life-Changing Tools for Healthy Relationships] - amazon
* [https://firstround.com/review/power-up-your-team-with-nonviolent-communication-principles/ Power Up Your Team with Nonviolent Communication Principles] - The objective of nonviolent communication — sometimes called compassionate communication — is to empower functional giving and receiving. If implemented correctly, it can replace knee-jerk reactions and old, ineffective patterns. It can be built like any habit.
* [https://www.amazon.com/Empathy-Factor-Competitive-Advantage-Personal/dp/1892005255 The Empathy Factor: Your Competitive Advantage for Personal, Team, and Business Success Paperback] Miyashiro, Marie R.
* [https://www.amazon.com/Words-That-Work-Business-Communication/dp/1892005018 Words That Work In Business: A Practical Guide to Effective Communication in the Workplace] Lasater, Ike; Julie Stiles
* [https://www.goodreads.com/book/show/2840619-the-no-fault-classroom The No-Fault Classroom: Tools to Resolve Conflict & Foster Relationship Intelligence.] Hart, Sura; Victoria Kindle Hodson
* [https://www.goodreads.com/book/show/7000808-peaceable-revolution-through-education Peaceable Revolution Through Education]. Cadden, Catherine Ann
* [https://www.goodreads.com/book/show/930064.The_Compassionate_Classroom The Compassionate Classroom: Relationship Based Teaching and Learning]. Hart, Sura; Victoria Kindle Hodson
* [https://www.goodreads.com/book/show/123681.Life_Enriching_Education Life-Enriching Education: Nonviolent Communication Helps Schools Improve Performance, Reduce Conflict, and Enhance Relationships.] Rosenberg, Marshall B.; Riane Eisler
* [https://www.goodreads.com/book/show/71732.Raising_Children_Compassionately Raising Children Compassionately: Parenting the Nonviolent Communication Way. ]Rosenberg, Marshall B.

=== Research \ Literature ===

* [https://nvc-global.net/nvc-research/ NVC Research][https://nvc-global.net/nvc-research/ ][https://nvc-global.net/nvc-research/ NVC Global]
* [https://www.academia.edu/Documents/in/Nonviolent_Communication_NVC_ Recent papers in Nonviolent Communication (NVC) - academia.edu]
* [http://web.archive.org/web/20170210161629/https://www.cnvc.org/about-us/projects/nvc-research Archive.org - CNVC Research]
* [https://www.nonviolentcommunication.com/freeresources/article_archive_soc.htm Articles on Social Change and Nonviolent Activism]
* [https://www.cnvc.org/sites/default/files/NVC_Research_Files/Carme_Mampel_Juncadella.pdf What is the impact of the application of the Nonviolent communication model on the development of empathy? Overview of research and outcomes.] MSc in Psychotherapy Studies
* [https://www.cnvc.org/sites/default/files/research/Lee_Hooper_Master's%20Thesis.pdf An exploratory study: Non-violent communication strategies for secondary teachers using a Quality Learning Circle approach] Lee Hooper
* [https://psycnet.apa.org/record/2007-06344-005 The value of openness in e-relationships: Using Nonviolent Communication to guide online coaching and mentoring.]
* [https://etd.library.emory.edu/concern/etds/br86b380s?locale=it SUMMATIVE EVALUATION OF A WORKSHOP IN COLLABORATIVE COMMUNICATION]
* [https://vtechworks.lib.vt.edu/bitstream/handle/10919/31744/AnashThesis.pdf Case Study of Tekoa Institute: Illustration of Nonviolent Communication Training’s Effect on Conflict Resolution]
* [https://journals.sagepub.com/doi/epub/10.1177/2158244013516154 Freedom Project: Nonviolent Communication and Mindfulness Training in Prison]
* [https://kupdf.net/download/beck-developing-nvc-integral-approach_5c8cfa76e2b6f5a157cbcc0d_pdf DEVELOPING NONVIOLENT COMMUNICATION:AN INTEGRAL APPROACH], Simon R. Beck
* [http://fau.digital.flvc.org/islandora/object/fau%3A9751 A step toward violence prevention: "Non-Violent Communication" as part of a college curriculum] Susan M Blake
* [https://www.ganvc.org/research/EVAL-2011-Final.pdf Assessing the Impact of Nonviolent Communication - An Outcome Evaluation], Molly Burleson, Monique Martin, Rashunda Lewis
* [https://nvc-global.net/wp-content/uploads/2019/04/MLittle_Thesis0408.pdf Total Honesty/Total Heart: Fostering empathy development and conflict resolution skills. A violence prevention strategy] Marion Little BA Linguistics, University of Victoria, 2002

File:Universal-human-needs mediateyourlife-com.jpg

2020-07-01T19:13:55Z

Info: Empathy vs. Expression: Where is the focus of attention in the communication? In empathy, the listener focuses attention (verbal and nonverbal) on the speaker. In expression, the speaker directs attention and listening toward oneself. In both empathy a...

== Summary ==
Empathy vs. Expression: Where is the focus of attention in the communication? In empathy, the listener focuses attention (verbal and nonverbal) on the speaker. In expression, the speaker directs attention and listening toward oneself. In both empathy and expression, the following OFNR distinctions can be used. OFNR applies to distinctions in awareness and language.

Observations vs. Evaluations: Observation is sense perception, e.g. words we hear and actions we see from our subjective frame of reference. We can observe happenings outside of us and also our own inner thoughts and experience. Example: “I heard you say I’m inconsiderate, and I saw you roll your eyes,” or “I have the thought you don’t respect me,” rather than “You don’t respect me,” or, “What you said was unkind and unfair.”

Feelings vs. Thinking: Feelings are internal, bodily experience of sensations and emotions. Example: “I feel tightness in my chest and a knot in my stomach,” or “I feel angry, sad and worried,” rather than “I feel like you don’t respect me,” or “I feel judged, disrespected and unappreciated.” [We call these kinds of thoughts “faux feelings.”]

Needs vs. “Strategies”: What all humans want universally that are not specific to any “strategy” of person, thing, action, place, or time. Example: “I want understanding and appreciation for what I do,” rather than, “I need you to understand and value what I do,” or “I want my partner to think what I do is worthwhile.” Needs connect us with others and all of life.

Thoughts, judgments, and evaluations, as well as actions, express needs. Example: “You’re so selfish.” might be expressing, “I want consideration.” Feelings tell us about and connect us to our needs. Example: “I feel angry because I want respect.”

Requests vs. Demands: Requests invite giving and receiving freely from the heart, responding from the joy of giving, rather than from any sense of fear of punishment, guilt, shame, obligation, or hope for reward.
- Connection Requests: Requests that seek to further empathy and connection. Examples: “How is it for you to hear this?” “Would you tell me what you heard me say?”
- Solution Requests: Requests of yourself or another that involve specific actions to meet the needs of yourself and others. Examples: “Would you tell me some things that you appreciate about me?” rather than, “Would you not be so negative and critical?” or “Would you be more understanding and appreciative?”

* This handout was created by John Kinyon, based on the work of Nonviolent Communication, developed by Marshall Rosenberg (cnvc.org).

https//www.MediateYourLife.com

Introduction\Discussion - Marshall Rosenberg's Nonviolent Communication (perhaps discussing integration with standards processes)

2020-07-01T17:01:04Z

Info: testing

IIW 30 Proposed Topics

2020-07-01T07:03:35Z

Info:

'''Register here for IIW 30: https://iiw30.eventbrite.com'''

'''What topics are you planning to present about or lead a discussion about at this IIW?'''
*open standards
*PIMS adoption research; mapping personal information economy.
*DIDs, DID Resolution
*identity inoculation
*Physician identity
*deepfakes and content identity
*SSI-based secure messaging
*End-to-End Encrypted Messaging
*Orchestrated gossip; cryptographic identification techniques and use cases
*Habits and development of new habit loops
*recent updates from Jolocom
*Guardianship, delegation/mandates
*biometrics
*Self-sovereign identity in an enterprise and organizational wallets
*SSI
*Consumer Products & VCs Connecting legacy identifier systems with DIDs/VC
*Self-Sovereign Identity
*Dependent wallet
*Privacy Engineering MyData Global Information Sharing Agreements
*SSI Transitive Trust Re-decentralization
*Using SSI for communications & customer service
*Liveness Detection & Face Authentication
*Decentralized identity, digital capabilities
*"the authenticated net democracy tech designed for intrinsic trust"
*Aries Agents and DIDComm-based interoperability around production use cases.
*SSI, Aries, Indy
*Possibly SSI and higher Ed
*"Enterprise Identity and Access Management with SSI Promoting and establishing Sovrin in Europe"
*Cloud Identity Wallets, SSI
*Decentralized naming systems that prevent both impersonation and censorship.
*Guardianship within Self-Sovereign Identity - DDE (Decentralized Data Economy) - Contextual Privacy-by-Design
*"Bloom's VCs that combine JSONLD and Schema.org for storing data.
*Bloom's BloomIQ VC aggredation"
*Shared relationships using blockchain technology. Wearable identity devices.
*Blockchain for Relationship sharing and Identity Management
*"The Human Colossus Foundation Decentralized Nature of Identity Identity vs dataIdentity in of grid/critical situations
*OpenID Federation
*The problems of email being the centerpiece of internet identity (primary identifier, primary method of contact, primary method of password reset), and how we can move forward
*Use of GS1 (product & shipment) identifiers with DIDs and VCs, including resolution
*ZKP and MPC for privacy-preserving solutions; IGA, privacy and compliance for consumers, consent, Zuboff surveillance capitalism discussion, privacy kleptomania
*Self-Sovereign Identity (SSI) for Child Safety Online. Verifying claims made by users interacting on social media and games, starting with age-range brackets (child, teen, adult, etc). How to build or leverage a non-profit to establish governance model, legal compliance, technical solution, etc.?
*Network device identity
*DID/VC related projects
*Verifiable Credential Metadata Types - VC and Open Badge linkage"
*my GLIAnet project: trustworthy digital fiduciaries, symmetrical interfaces, personal AIs, personal data as digital lifestreams
*Browser brokered federation
*Toward equanimity -
*Workday received feedback from the Identity community last year that led us to start rearchitecting parts of our credentialing platform. In particular, we are now going to issue Verifiable Credentials to unique decentralized identifiers per credential in order to limit correlation across verifiers. I would like to present our approach.
*Making decentralized identity and practical for end users.
*"1. Risks From Covid-related Digital Passports. 2. Carpe Confusion! What bold opportunities can we exploit during these compound global shifts to advance our agendas? (Do we have an activist agenda?)"
*Reputation Interoperability Collaboration Practical applications and collaboration with other communities Holochain (if people are interested)
*Growth factors of SSI / Lissi
*Across- Borders real & Virtual Global Health and Medical Services.
*SSI as a privacy-preserving approach to supporting the open web based on transparent fair value-exchange with full consumer consent and control
*immunity passports dangerous?
*Declaration on Digital Identity for post-Covid world - Duty of Individual to have one online identity, inclusion of customer commons rights for individuals to have full agency in cyberspace
*"www.letshaveaplan.blog and the need to match this crisis with the opportunity to create equitable systems in the US.
*Organize and create relationships of trust. (2) Vision what you want your community to feel like. (3) Harness a crisis to create the opportunity to install new systems. (Systems which are resilient, sustainable and equitable for all.)(4) Hospice old systems.(5) Thrive."
*Using Self Sovereign Identity for Reputation Portability
*Declaration on Digital Identity
*SSI web serivce operability / OAuth
*FIDO2 in practice
*SCIM 3.0
*Software for remote conferences
*Code of Conduct, Decentralized identity stack and cross collaboration on building interoperable technologies.
*Identity Ecosystem Newsletter
*Decentralization. User Sovereignty.
*CoC. And issues of disinformation & diversity.
*"- intentcasting - technology & social impact"
*Verifiable credentials, SSI
*I am mostly excited to learn more about the work that people are doing in the digital identity space. However, if there is time/interest/relevance, I may also present on SolidVC: https://github.com/kezike/solid-vc
*None (first time) but could contribute on biometrics for SSI and privacy preserving digital identity KYC / registration
*"identity managementDigital ID systems"

'''What are you hoping to learn about or hear a presentation about at IIW?'''
*Everything!
*New advancements
*progress in identity tech
*DIDComm, Verifiable Credentials, Aries
*SSI use cases, technology advancements, interoperability between technologies, demos, etc. Sovrin and Hyperledger technologies
*Verifiable credentials
*How to be more involved in the growing tech communities and contribute to building a greater understanding for all around the topic "human"
*DIDComms work and other community standardization work
*More about digital identity and the technology behind it
*blockchain interop
*Self-Sovereign Identity and Internet of Things
*Different approaches to enrollment and genesis
*DID
*Trust Network - actors and roles
*Very interested in Sidetrees protocol - Interested in Presentation Request standards being carried out by the Claims and Credentials working group in the DIF - Very interested in zero-knowledge-proof technology, and how it can be applied to Verifiable Credentials in an interoperable way
*Use cases that are being monetized Implementation/specifications that can be built upon today Considerations for future use cases & implementations
*DIDs, VCs, EDVs etc.
*Organizational wallets for self-sovereign identity
*Trust Over IP, further development of the SSI protocols
*Advances in SSI
*State of the Union on DIDs and SSI
*self-sovereign identity
*More about Binding Credentials and Governance Certification Methods
*New DID Methods
*General interoperability and use cases related to improving conditions for marginalized communities.
*"DID-Auth Passwordless / WebAuthn"
*Exchange ideas and getting feedback from peers
*SSI topics, WebAuthN, data privacy, key recovery, verifiable credential schema collaboration, and all the other interesting stuff :-)
*Digital Identity architecture for a large enterprise in a multi-cloud environment.
*"Promising SSI solutions and use cases Trust over IP Stack Hyperledger Indy ""competition"""
*Access control in ecosystem implementation
*Status Quo on SSI, adoption across industries
*- Guardianship vs. Delegation - ToIP stack, use case and implementation status"
*I want to lean about VC anchoring and VC anchor batching. I want to continue to learn about sidetree and element DID methods.
*More insights about what identity is.
*Interidentity management
*"Identity in of grid/critical situations Identity vs data Identity in IoT"
*I think I need more catching up to the current trends to answer this question
*How we can make this work for GS1 members
*latest on DIDs; global privacy initiatives, especially in China, India, and Russia because most of my news is too US-centric; ZKP and *MPC; myth of anonymity -- it's theoretically impossible to have 100% anonymity; liability of vendors -- Journal ACM had a article on liability
*"Digital IDs for children online. How to build non-profit and governance models. How to bootstrap network effect to get end-user buy-in and uptake. How to structure guardianship relationship over DIDs and VCs, in particular between parents and children."
*Digital Identity, SSI, verifiable claims, decentralized identifiers, IoT
*Latest in the SSI space as it relates to interoperability
*Real implementations of DIDs, VCs, etc
*updates on identity tech and business models
*How the browser can help making federation better
*Progress on self sovereign identity since I attended IIW last Spring.
*Given the current state of the world, I am hoping to hear about any projects that are related to opening up our society in the face of the Covid-19 pandemic. in particular, I am interested in balancing the privacy needs of individuals with the needs of governments to use our health data.
*Self-Sovereign and Blockchain Based Identity Identity Fraud Token Binding Personal Sovereignty International Perspectives Biometrics *Identity Verification for Internet Payments API of the W3C Privacy in the Age of Surveillance"
*self sovereign, Decentralized Identity
*Viable business models. Part 2 of What Does a Sustainable SSI Business Look Like? The Business of Self-Sovereign ID
*Business Model for SSI DID-Auth and real world implementation SSI adoption and challenges"
*Has anything new happened since the last IIW?
*Interoperability Practical use cases being implemented today."
*Verifiable Claims and Blockchain based Identity
*The user-journey of SSI
*International ID and International Credentialling
*Identity for good
*Any recent government pilots promoting the use of SSI and emerging standards
*Verifyiable Credentials
*Verifiable Credentials implementations, standards, linked data, interoperability
*The direction of ToIP and other activities with network of networks
*The latest developments in SSI
*Machine-readable terms and conditions
*verifiable credentials, object capabilities
*Use of Tokens in to support communities in Africa building e-commerce frameworks and supporting Sustainable Development Goals
*How the community is working to protect identity and civil rights as corporations develop COVID-19 tracing tools, devices and vaccines.
*solving classic IAM problems (e.g. SSO, revalidation, self-service) using SSI
*All things related to SSI and Hyperledger Aries, Digital Identity and IoT Identity
*Open Source Mobile Wallets; OAuth compatiblity; secure key management
*FIDO & SSI/DID
*All good things Identity
*Integrating user-centric identity into an existing web app.
*OIDC, Aries Revocation, Aries Rich Schema, Aries in Production
*Current state of ZKP in SSI, Next phase of interop, how can we speed up delivering SSI base stack
*Decentralized Identity, Block Chain
*Looking forward to getting to know the community a bit, I have no idea what to expect.
*Everything.
*how the community is evolving to become more inclusive.
*web authn, FIDO deployment wins and losses
*"latest on standards, technology, systems applications: what's working, what's not, what are we learning"
*Sovrin transition, Trust over IP
*I am especially interested in projects that support use cases that enable marginalized and underserved groups to have access to secure identity solutions. Additionally, I would like to learn more about what people are doing with privacy preserving technologies, data minimization, and interoperability these days.
*New topics on digital identity and SSI

'''What are the critical questions about user-centric identity and data you hope to discuss with peers at IIW?'''
*immutability vs. right to be forgotten (or right to change identity), techno and non-techno solutions protecting analog identity
*How to make to TRULY self sovereign (ie interoperable and portable)
*integrations with IOT etc
*Interoperability between SSI technology implementations.
*where do others think we are headed in the current climate
*Practical barriers to bootstrapping / getting critical mass for self-sovereign identity; security challenges with SSI (e.g., with recovery and delegation)
*How can we prevent abuse of a vulnerable person with SSI?
*How to realize identification and ownership of Internet of Things devices? - How to enable personal clouds?
*Delegation of authority in hierarchical organizations
*Cross system validation and transportability
*Standardized format for Zero Knowledge Proofs and Verifiable Credentials Standards around requesting Verifiable Presentations / Selective Disclosures
*How the privacy/crypto provisions and ML/agent-intelligence can safely be layered on top of end-user control+benefit
*Data privacy
*presenting organizational wallets and embedded credentials
*The SSI ecosystem in industry and government.
*The impact of DSARs on IAM systems
*Binding Credentials using Biometrics, ways to ensure 1 User - 1 Account
*Human dignity and basic human decency in a digital age
*user friendly private key management and use cases
*How to build on the momentum in the user-centric community to transition to uses outside of that community.
*What’s the rationale for UCI in the enterprise?
*"Regulatory vetting of SSI Interoperability"
*Who controls your ability to use your name?
*Preserving SSI essentials in real world applications. Interoperability of different decentralized identity solutions
*Private key management
*Sharing credentials or hierarchy of credentials
*How to bridge current identity solutions towards decentralized?
*use of biometrics in SSI
*How much of the concepts of user-centric/self-sovereign identity is actually implemented into real world products, and how they are done
*Meaning of certifications/trustmarks and what value, if any, these bring to a brand
*Me2B, review of identity startups, market adoption predictions
*Ensuring compliance with data protection regulations, including GDPR, CCPA, Pan-Canadian Trust Framework, etc.
*Monetization in the identity space
*post COVID-19 data governance
*How do we retain some of the desirable properties of federated identity in the self sovereign world. Two difficult but important ones are the ability for users to recover accounts (even if they didn't prepare in advance, even if they are non technical) and the ability for services to defend against abuse.
*I am interested in examining the risks associated with having many online identities, and how that relates to reputation and trust. Sometimes anonymity is needed to protect people, but sometimes it just brings out the worst in them.
*2020 election security in the US.
*Adoption, deployment and ipmlementation
*The good, the bad and the ugly
*User centric international identity and Credentialling are the key elements in a trusted global digital health exchange
*How to bring offline credentials to the world
*Privacy preservation methods
*Interoperability, standards, open source
*How do we accelerate adoption
*Adoption challenges
*offramping from. surveillance economy; new grammar of SS productivity/collaboration/minding ; is there a new data(base) architecture that arises here ?
*"how do we ensure freedom and privacy at the same time? can people be safe using the Internet?"
*The assumption that states have control over identity of individuals is flawed. In a post-covid world, the time is now to build user-centric identity with projects from the ground up.
*"1. The need to protect all COVID-19 testing and death data. 2. HIPPA is being abused and misused. 3. Who is protecting the civil rights of people being tested, testing positive and /or dying and balancing the need for public health information?? 4. NHS COVID-19 patient data mining contract was awarded directly to controversial CIA-backed data surveillance firm Palantir under obscure UK statutory instrument and was NOT put to competitive public tender."
*interconnect and interoperate with 'old school' identity systems / services
*How viable is credential transferrance across platforms? Is SSI data really secure with verifiers? hHow do we handle credential updates
balance between personal data sharing/privacy and the need of states and public health officials to collect individual's data to fight COVID19?
*Secure key management
*Identity.next
*Interoperability, COVID Schema
*Ownership. What is best practice to resolve ownership and password recovery?
*I'm most excited thinking about ways to make the complex info-systems surrounding decentralized-id more easily navigable.
*where/when is critical mass
*"- how we move from technology to application + product- social impact of identity and data technologies we're all working on"
*What is the future of digital identity? What are the greatest challenges for the digital identity space? We benefit largely from those who precede us in the digital identity, but at the same time, there solutions were not perfect: How do we avoid making the same design mistakes/traps of the past?
*Digital Identity Adoption: main regulatory and end-user blockers